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Reputation Management

You Can Now Reply To Reviews On Your Google Map Listing

Again a piece of good news for business owners and agencies from Google. Google is now allowing business owners or those who operate it digitally to respond to reviews directly from the desktop. Until now, you had to open the Google My Business Mobile app to do so – which...

Answers: Where's My Yelp Reviews + Why Did My Rating Go Down

It’s no secret that customer reviews are important to ALL businesses. People vale customer reviewers as much as personal recommendations. However, old reviews may not be as important as the new ones as reported in our earlier article. The freshness of the review matters a lot. So it came as...

Are Old Local Reviews Still Relevant?

It’s more than an obvious fact that consumers are most likely going to rely on newer reviews than the older ones. Also, in comparison with older people, younger individuals greatly depend on reviews for a number of things. What’s so surprising in this, you would ask? A new study has...

Reviews Now Manage Your Business On The Go With New Google My Business App

Google announced last month that they are launching a new Google My Business App that provides a host of features that can help small business owners to easily manage their online presence and respond to customers. Following are the biggest features and highlights: Profile Tab Google has made it extremely...

Reviews & Ratings Are The Most Prominent Local Search Ranking Factor

A Local Service ads click study, sheds some light on how the users interact with local service ads and how it affects organic results. A total of 5500 “impartial internet users” participated in this study and gave us some invaluable insight into how the local service ads impact the overall...

Google Now Allows You To Edit Your Reviews Directly From Knowledge Panel

Sometimes, first impression is not the last impression. It happens that you go to a business say a restaurant & don’t receive the type of service you expected so you leave a negative review, but upon second visit, their service matches your expectation & you want to update the review...

Noticed A Drop In Your Google Business Reviews? Google Has Something To Do With It

Well, Google has decided to remove reviews from anonymous users. So, what are anonymous reviews? – Reviews that had been left by profiles marked “A Google User” are termed as anonymous. Google has been struggling to keep its reviews authentic for a long time and anonymous users posed a big...

[STUDY] Reviews Can Boost The Bottom Line Of Your Business

A recent study shows that more review stars translate into higher paid search conversation rates. Businesses with an average of 3.31 stars managed to get 10.42 percent conversion rate, whereas, businesses that had 4.5+ stars achieved a remarkable 12.83 percent conversion rate. The study also revealed that the response rate...

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